Terms and Conditions

Last updated: October 01, 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by CHA DAO LIMITED ("Company," "we," "our," or "us"). By accessing or using our website or services, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing and using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

3. Description of Services

CHA DAO LIMITED provides Software-as-a-Service (SaaS) solutions including but not limited to:

• Business Intelligence platforms
• Enterprise collaboration tools
• Customer relationship management systems
• Financial management software
• Human resources management platforms
• Custom software development services

4. User Accounts and Registration

4.1 Account Creation

To access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion, with or without notice, for violation of these Terms.

5. Use of Services

5.1 Permitted Use

You may use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services for competitive analysis or reverse engineering

5.2 Content Guidelines

Any content you upload or submit through our services must comply with our content guidelines and applicable laws. We reserve the right to remove any content that violates these Terms.

6. Intellectual Property Rights

6.1 Our Rights

All content, features, and functionality of our services are owned by CHA DAO LIMITED and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any data, content, or materials you provide through our services, subject to the licenses granted to us in these Terms.

6.3 License Grant

You grant us a limited, non-exclusive license to use, store, and process your content solely for the purpose of providing our services.

7. Payment Terms

7.1 Fees

Fees for our services are as specified in your service agreement or as published on our website. All fees are non-refundable unless otherwise stated.

7.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge the specified fees.

7.3 Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge interest on overdue amounts.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability and Support

9.1 Service Level

We strive to maintain high service availability but do not guarantee uninterrupted access to our services. Scheduled maintenance may temporarily affect service availability.

9.2 Support

Support services are provided according to your service plan. We aim to respond to support requests promptly during business hours.

10. Limitations of Liability

To the maximum extent permitted by law, CHA DAO LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify and hold harmless CHA DAO LIMITED from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by following the cancellation procedures outlined in your service agreement.

12.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for violation of these Terms or for any other reason.

12.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. We may delete your data according to our data retention policies.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.3 Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. If informal resolution is not possible, disputes may be resolved through binding arbitration.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and CHA DAO LIMITED regarding the use of our services.

17. Contact Information

If you have any questions about these Terms, please contact us: